Operations Coordinator Nurse-Neurology Full-Time Days

Northwestern Memorial Hospital - Chicago, IL

Job Title: Operations Coordinator Nurse-Neurology Full-Time Days

Position: Nurse Coordinator

Job Type: Full Time

Pay: $38.50 - $62.72 (Hourly Rate)

Shift:

Work Type:

Location

Address:

City: Chicago

State: IL

ZIP Code:

Job Responsibilities

Supervise and direct the office’s front-line clinical and clerical staff.
Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
Oversee and direct day to day office operations within budget guidelines.
Assist with managing providers’ schedules with templates and optimize patient care hours to enhance productivity.
Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction.
Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances.
Ensure that service excellence is delivered and perform service recovery whenever necessary.
Manage office and medical surgical supplies within budget.
Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring.
Conduct office staff meetings on a regular basis.
Attend and actively participate in manager/supervisor meetings.
Ensure that patient dignity and confidentiality are maintained at all times.
Review and approve automated time reports for accuracy.
Develop tools to support staff and enhance efficiency.
Provide input into staff performance reviews.
Provide one to one coaching and mentoring.
Plan, execute and resolve all routine technical needs of the practice.
Monitor daily transaction activity to ensure compliance with procedures.
Resolve complex or critical situations involving patients, staff and customers.
Develop and implement policies and procedures as needed.
Complete other duties as assigned.

Required Skills

Core Skills

Leadership experience
Working knowledge of medical software, Word and Excel
Understanding of patient flow in a medical office
Experience managing daily cash activity

Preferred Skills

Knowledge of coding
Supervisory experience

Requirements

Experience: Minimum of three years work experience in a medical or related business

Education: Bachelors degree or equivalent work experience

License & Certification:

Current license as a Registered Professional Nurse or eligible in the State of Illinois
CPR certification

Schedule:

COVID-19 Requirements: Not Specified

Benefits

$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase
Incentive Bonus
Paid time off
Holiday pay

Supplemental Pay

Not specified

Special Notes

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or other protected status.
Commitment to equity and culture of service.