Patient Experience Coach RN-Days

Published 3 months Ago
Grady Health System
Full-Time Job View: 20 Job Apply: 0
  • Category
    Healthcare
  • No of Jobs
    1
  • Apply Before
    09/23/2025

Description

Patient Experience Coach RN-Days

Grady Health System - Atlanta, GA


Job Title: Patient Experience Coach RN-Days

Position: Nursing leadership role focused on patient experience

Job Type: Full Time

Pay:

Shift: Monday-Friday, day shift

Work Type:


Location

Address:

City: Atlanta

State: GA

ZIP Code:


Job Responsibilities

  • Support system-wide programs, initiatives, projects, and interventions focused on patient experience.
  • Provide support and coaching to improve patient experience in respective areas.
  • Deliver employee training curriculum.
  • Drive development of activities and provide continuous feedback for employee, patient, guest, and physician engagement.

Required Skills

Core Skills

  • Demonstrated leadership and project management ability
  • Excellent written/oral communication including presentation skills
  • Attention to detail and excellent organizational skills
  • Strong technical skills including computer proficiency
  • Understanding of mathematical, quantitative and statistical concepts

Preferred Skills

  • Experience with process improvement initiatives in a clinical setting
  • Knowledge of continuous process improvement methodologies (e.g. PDSA/PDCA, Lean, Six Sigma)
  • Ability to work independently and solve complex problems

Requirements

Experience: Minimum of 7-10 years in healthcare, including 5 years in an acute care setting

Education: Bachelor’s degree in nursing (BSN) required; Master’s degree in nursing, healthcare, marketing, business or related field preferred

License & Certification:

  • Current Georgia or Compact Registered Nurse license required
  • APP/NP Advanced Practice Registered Professional Nurse or similar preferred

Schedule:

COVID-19 Requirements: Not Specified


Benefits

  • Competitive salary and comprehensive benefits package
  • Opportunities for professional development and continuing education
  • Collaborative and supportive work environment
  • Employee wellness programs and resources

Supplemental Pay

  • Not specified

Special Notes

  • Seeking candidates who are ready to embark on a journey of professional growth.

Facility Details

Name: Grady Health System

Description: A healthcare organization offering various career paths for professional growth.

Specialties:

  • Not specified

Mission: Not Specified

Job Info

Discipline: 
Department: 
Status:  Sourcing
Duration: 
Experience: 
Career Level: 
No of Jobs:  1
Apply Before:  09/23/2025
Posted:  06/23/2025

Job Location

Apply Now
Application Ends In 09/23/2025

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