Patient Services Rep II - PACU

Nemours - Wilmington, DE

Job Title: Patient Services Rep II - PACU

Position: Perioperative Services Patient Services Representative

Job Type: Full Time

Pay:

Shift: Weekend and Holiday Working shifts as needed by department

Work Type:

Location

Address:

City: Wilmington

State: DE

ZIP Code:

Job Responsibilities

Prepare surgical patient charts 48 hours in advance of the DOS.
Distribute pre-operative care information to surgical patients and their families/guardians 48 hours before the DOS.
Greet surgical patients and their families/guardians using AIDET.
Complete surgical patient registration systematically.
Collect co-payments, reconcile payments, and submit LCDRS and DCRS forms.
Request and log MyNemours sign ups.
Resolve missing patient information via the AIDHC Admission Work Que (8245).
Obtain surgical patient height, weight, temperature, and vital signs.
Perform Point-of-Care (POC) testing as applicable.
Contact surgical patients and families if they are late by ten minutes.
Communicate with the PACU PFS/PACU Charge RN about waiting patients.
Guide patients and families through Perioperative Services.
Monitor and ensure patient safety, cleanliness, and security of Perioperative Services.
Print the surgical schedule 24 hours in advance and compare with patient charts.
Maintain clinical supply levels and order necessary supplies.
Monitor/replace oxygen tanks and other medical equipment.
Register vendors and manage their access into Perioperative Services.
Provide ancillary support to the perianesthesia team in the Post-Anesthesia Care area.
Assist with post-operative telephone calls and redirect clinical questions.

Required Skills

Core Skills

Patient registration and greeting
Point-of-Care testing
Vital sign monitoring
Communication and interpersonal skills
Organizational skills in maintaining patient charts

Preferred Skills

Not specified

Requirements

Experience: Minimum of 1 year experience required

Education: High School diploma required

License & Certification:

Not specified

Schedule:

Not specified

COVID-19 Requirements: Not Specified

Benefits

Not specified

Supplemental Pay

Not specified

Special Notes

Inclusion and belonging guide organizational growth and strategy.

Facility Details

Name: Nemours

Description: An internationally recognized children's health system providing medical care in five states through two freestanding state-of-the-art children’s hospitals.

Specialties: