Senior Manager, Quality & Safety Improvement, Patient Safety

Kaiser Permanente - Pleasanton, CA

Job Title: Senior Manager, Quality & Safety Improvement, Patient Safety

Position: Management Role

Job Type: Full Time

Pay:

Shift:

Work Type:

Location

Address:

City: Pleasanton

State: CA

ZIP Code:

Job Responsibilities

Manage patient safety programs and initiatives by strategizing with relevant teams and leaders.
Coordinate responses and action plans to address reported significant events including safety hazards, accidents, incidents, and threats.
Collaborate with key stakeholders and senior management to develop patient care and satisfaction programs.
Create and advocate for developmental opportunities for others; build collaborative, cross-functional relationships.
Solicit and act on performance feedback; work with leaders and employees to set goals and provide open feedback and coaching.
Hire, train, and develop talent for growth opportunities; evaluate talent for succession planning.
Oversee implementation and stay updated with organizational change, challenges, feedback, best practices, processes, and industry trends.
Foster open dialogue amongst team members; motivate teams to meet business objectives.
Delegate tasks and decisions; provide support and guidance; encourage development in decision-making.
Manage designated units or teams by translating business plans into tactical action items.
Communicate goals and objectives; incorporate resources, costs, and forecasts into plans.
Remove obstacles impacting performance; guide performance and develop contingency plans.
Manage data collection and analyses to support quality improvement efforts.
Lead corrective action plans for areas of improvement identified during audits and surveys.
Develop processes for root cause analysis and other assessments in response to significant events.
Direct the development of multiple quality improvement initiatives.

Required Skills

Core Skills

Patient Safety
Negotiation
Business Process Improvement
Risk Management
Compliance Management
Health Care Compliance
Applied Data Analysis

Preferred Skills

Professional in Patient Safety Certificate
Professional in Healthcare Risk Management Certificate
Professional Healthcare Quality Certificate
Agile Methodologies
Project Management

Requirements

Experience: Minimum three (3) years of experience in a leadership role with direct reports; Minimum five (5) years in healthcare administration or related field.

Education: Bachelor's degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field.

License & Certification: