Home Health Clinical Triage Team Lead-RN (Alternating Weekends)

LHC Group - Decatur, GA

Job Title: Home Health Clinical Triage Team Lead-RN (Alternating Weekends)

Position: Team Lead for home health clinical support operations

Job Type: Full Time

Pay:

Shift: Alternating weekends and holidays, 12-hour shifts every other weekend

Work Type:

Location

Address:

City: Decatur

State: GA

ZIP Code:

Job Responsibilities

Maintains appropriate staffing to meet business needs and ensure customer satisfaction.
Oversees and supports Clinical Support operations ensuring they are escalated and completed as outlined in the triage protocols and best practices.
Available to step into the role of a Clinical Support Specialist as needed in emergent situations.
Responsible to handle calls from patients and/or family members and respond appropriately including accurate assessment of concerns or complaints and ensuring focus on the delivery of high quality, patient-focused, compassionate care.
Responsible for timely and accurate documentation of calls received within the electronic medical records system including the processing of workflow associated with the clinical record.
Knowledge of and adherence to basic triage protocols and best practices to guide and address the needs of patients in a crisis.
Responsible for coordinating with the agency on-call nurses to deliver high quality nursing care and schedule nursing assessments as required in a timely manner to meet the needs of the patients and families.
Will maintain education regarding all updates/processes in the electronic medical record, relative state and federal regulations, documentation processes and needs, etc. by attending mandatory educational offerings and in-services.
Exhibits exemplary communication skills when assessing or educating patients/caregivers, performing telephone triage, or collaborating with fellow healthcare professionals.
Facilitates orientation of new personnel as assigned.
Knowledge of and adherence to all policies, procedures and LHC Standards of Behavior.
Other duties as assigned.

Required Skills

Core Skills

Licensed Registered Nurse (RN) in good standing with no restrictions in all states of practice
Two years’ experience as a Registered Nurse with at least one year of direct patient care in a home health setting
Previous leadership experience in Home Health of at least one year preferred

Preferred Skills

Not specified

Requirements

Experience: Two years’ experience as a Registered Nurse with at least one year of direct patient care in a home health setting

Education: Must be a licensed Registered Nurse in good standing with no restrictions in all states of practice

License & Certification:

RN Compact Licensure

Schedule:

Alternating weekends and holidays, 12-hour shifts every other weekend

COVID-19 Requirements: Not Specified

Benefits

Not specified

Supplemental Pay

Not specified

Special Notes

Equal Employment Opportunity employer; qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Facility Details

Name: LHC Group

Description: LHC Group is a preferred post-acute care partner for hospitals, physicians, and families nationwide, delivering high-quality, cost-effective care.

Specialties: